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  • Writer's pictureMo English

Troubleshooting

Updated: Jul 21, 2022

Troubleshooting us the skill that takes years of experiance to develop. This skill is essential to being able to provide your customer with the solutions and support they require for their electrical needs. There are rarely occasions where customers can accurately define the moment that "things started acting weird" . Usually it's an development over time that becomes an annoyance , or a seasonal item that "just happens to coenside " with work done by others of by a different trade. It's important to maintain patience through the process and explain to customers what steps you are taking and let them tell you where they feel comfortable spending . Calls can last minutes to hours and days , make sure you communicate , it key to your success .



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